Batjil Privacy Policy — Your data is safe with us

Batjil (https://batjil.ws) is a trusted online gaming and Sports Betting platform for users in Bangladesh. This Privacy Policy explains what information we collect when you visit our website, create an account, or use our services — and what we do with it.

This Privacy Policy is part of our Terms & Conditionsis an integral part of batjil. By using batjil's services, you agree to this Privacy Policy. This policy has been prepared in compliance with Bangladesh's applicable data protection regulations and international privacy standards.

We understand that sharing information on online platforms can feel uncertain. That's why we've laid everything out clearly and transparently, so you can see that batjil is worthy of your trust.

Batjil collects several types of information. A detailed breakdown by category is provided below:

Batjil collects your information in the following ways:

• Directly from you: You provide information directly during registration, when making deposits or withdrawals, or when contacting support.
• Automatically: Technical information is collected automatically when you browse the site via cookies and tracking technologies.
• Through Third Parties: Some information may come through payment providers (bKash, Nagad, Rocket) and identity verification services.
• During KYC Verification: From documents submitted for account verification.

Batjil uses your information only for specific, legitimate purposes. These purposes are clearly outlined below:

• Account Management: To create, verify, and maintain your account.
• Payment Processing: To process deposit and withdrawal transactions.
• Customer Support: To respond to your questions or complaints.
• Security Assurance: To prevent fraud, money laundering, and illegal activity.
• Responsible Gaming: To identify problematic gaming patterns and offer timely assistance.
• Service Improvement: To enhance your experience and develop new features.
• Legal Obligation: To comply with applicable laws and regulations.
• Promotional Communications: With your consent, to inform you about offers and bonuses.

Batjil may share your information with third parties in limited and necessary circumstances. These include:

• Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Identity Verification Services: Approved third-party providers may be used for KYC verification.
• Technology Service Providers: Technology partners that help operate our platform may have limited access to your data, but are not permitted to use it for their own purposes.
• Legal Authorities: We may be required to share information with government authorities in response to a court order or other legal obligation.
• Business successors: In the event of a major change in batjil's business operations, the new entity will be required to comply with the same Privacy Policy.

Your data will not be shared for any purpose beyond those stated above without your prior consent.

Batjil uses industry-leading technology to keep your data secure. Our security measures are outlined below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Database: Stored data is kept in an encrypted database.
• Restricted Access: Only authorized personnel have access to your information.
• Regular Audits: Our systems undergo regular security testing.
• Firewall Protection: Multiple layers of firewalls and security systems remain active at all times.

Data retention periods are determined in accordance with the following policy:

• Active account data: retained for the full duration the account remains active.
• Closed account data: retained for up to 5 years after closure (as required by law).
• Transaction records: minimum 7 years (in accordance with financial regulations).

Batjil uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on our site.

We use three types of cookies:

• Essential Cookies: Required for the core functionality of the site. Login sessions and security tokens fall into this category — the site cannot function properly without them.
• Functional Cookies: Used to remember your preferences (language, theme, etc.).
• Analytics Cookies: We analyze which sections of the site receive the most traffic to improve our services. This data is kept completely anonymous.

You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

As a batjil user, you have certain fundamental rights regarding your personal data. We respect these rights and are committed to upholding them:

• Right to Access: You can submit a request to find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate information we hold about you.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can ask us to stop using your data for a specific purpose.
• Right to Data Portability: You can export your data in a structured, portable format.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise any of these rights, email our support team at: support@batjil.ws. We will respond to your request within 30 days.

Batjil strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors.

If a parent or guardian believes their child (under 18) has created a batjil account, please contact us immediately. We will promptly delete that account and all associated data.

Batjil may request a national ID or other documentation to verify your age at registration or at any point thereafter.

Batjil may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or SMS and update the date at the top of this page.

We recommend checking this page regularly. Continued use of our services after any changes will be considered your acceptance of the updated Privacy Policy.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@batjil.ws
• Help Center: batjil Help Center